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Below are current network service issues acknowledged by GigabitNow Network Operations Center. If you believe you are experiencing a service issue and it is not related to an issue below please contact support right away and a representative will be happy to assist you.

Service Impacting Network Issue Columbus

Monday, March 31, 2025
HoosierNet has informed GBN Indiana of a down circuit impacting service to approximately 28 customers.

The cause of that is not yet known, however there is also a utility power outage in the area due to severe weather, and technicians cannot go on site to investigate until that is resolved.
Current ETR on utility power is 1:30 AM EDT.

UPDATE 3/31 2:00 PM: This issue has been identified as strictly a power issue. There are still 4 customers without power at this time.

If your power has been restored and normal service has not returned, please contact support at (866) 748-8066 or by email at support@gigabitnow.com.

Thank you,
GBN Indiana

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