These speeds represent the maximum theoretical speed you can get based on the different Wi-Fi standards. These speeds are not achievable in real-world conditions as Wi-Fi signals are affected by obstacles in your home like large mirrors, and brick, concrete, or steel-reinforced walls. There are also several other devices in your home that can affect the transmission of wireless signals such as baby monitors or cordless phones. Suffice to say there are a number of challenges that can affect your Wi-Fi signal reaching its maximum speed. The default router that GigabitNow provides Amerige Heights residents utilizes the latest Wi-Fi 6 technology available.
What Should I Expect?
GigabitNow delivers a fast, reliable connection from your personal network to our local data center, which is directly integrated into the Internet. We provide a connection to the Internet with no throttling and no bandwidth caps. When you use your connection, you are getting the fastest, most direct connection to the Internet possible. Your speed to a specific website or service can vary greatly due to several factors. You may often encounter slow connections to a specific website or service not because of your Internet connection but because of the website itself. The website or service may be bogged down with a lot of other user's traffic, or it may be located in a geographically distant location causing slower speeds, or it may use hosting equipment that is slower than your GigabitNow connection. An issue you may encounter with a specific website or service may not have anything to do with your Internet connection. Always start with GigabitNow's speed test site to verify your connection is working correctly.
GigabitNow Speed Expectations
We designed our Internet plans to maximize the speed and quality of your Internet experience. Below are what you should expect to see when you conduct a speed test.
2 Gbps Internet Plan
- Wired (10 Gigabit Ethernet)
- 1.7–1.8 Gbps downloads and uploads
- Wireless (Wi-Fi 6 Devices)
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Same Room:
Up to 800 Mbps downloads and uploads
-
Next Room:
225–350 Mbps downloads and uploads
- Wireless (Wi-Fi 5 Devices)
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Same Room:
Up to 200 Mbps downloads and uploads
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Next Room:
100–130 Mbps downloads, 50–100 Mbps uploads
5 Gbps Internet Plan
- Wired (10 Gigabit Ethernet)
- 4.4–4.5 Gbps downloads and uploads
- Wireless (Wi-Fi 6 Devices)
-
Same Room:
Up to 800 Mbps downloads and uploads
-
Next Room:
225–350 Mbps downloads and uploads
- Wireless (Wi-Fi 5 Devices)
-
Same Room:
Up to 200 Mbps downloads and uploads
-
Next Room:
100–130 Mbps downloads, 50–100 Mbps uploads
As you have read, speed tests can be influenced by many factors outside GigabitNow's control.
Amerige Heights' new Internet service is on the cutting edge of today's technology and speeds for Internet in the home. As a result, it is inherently difficult to get an accurate speed test result due to a few challenges of legacy technology that has not yet been upgraded to match the capacity of such a new network like Amerige's.
While there are many causes for inaccurate speed test results, the most common being the speed capacity of the device you are using to run the test and whether you are connected via Wi-Fi or wired directly to your router.
Amerige Heights' new network is multi-gig which makes getting an accurate speed test even more difficult. Speed tests measure your current connection's maximum speed by accessing nearby test servers. If either the server itself or the connection between your home and the server are not capable of measuring multi-gig speeds the test you are conducting will not provide accurate results.
Rest assured; technology will catch up with your network eventually! Over time the devices you use in your home will be upgraded and speed tests will advance to become better equipped to measure multi-gig speeds. These advancements will then enable you to measure just how fast your new Internet is moving. Though the speed tests may not be 2 Gig or 5 Gig speeds, please know that your multi-gig connection and the included Core Router are providing more bandwidth and speed than Amerige Heights has ever had before. An important, though often overlooked, advantage to a multi-gig connection is its capability to maximize all your devices throughput. With your multi-gig connection, you'll be able to use more devices at their max capacity because there is more speed to be spread across your devices.
If you are not experiencing the kind of speeds you expect after following the steps listed in this guide, please reach out to GigabitNow support. We are happy to work with you to help mitigate any challenges to ensure you have the best possible experience.
Testing Your Connection